What’s New at Heritage Health Care Center

  • Fundraisers on the 8th, 10th, and 24th- Lobby.
  • Ash Wednesday 1st
  • Employee Appreciation Day 10th
  • Full Moon 12th
  • Daylight Savings Time 12th
  • Breakfast Club 15th
  • St. Patrick's Day 17th
  • Spring Begins 20th
  • Good Cart hours Monday, Wednesday, Friday, Sunday from 12:30-1:15pm
  • Beauty Shop hours Wednesday and Friday from 8:00-11:30am
  • Resident Council Thursday March 2nd at 2:00pm in the TR Dept.
  • Residents outing/take-out sign up sheets posted the 1st of eve-ry month in TR department. Employee Kudos!


Hello and greetings, my work family! March is here, and with it the promise of spring...which has clearly lost its way and showed up in February!

The Snow is almost gone as I type this, and I can't wait to start the outside fun-gardening, fishing trips, and firing up the charcoal and grilling up some picnic food for everyone.

Anyone have anything special they'd like to do or see? I was wondering if anyone wanted to go to a baseball game, or

have some special theme party here? Our friends from The Grand Healthcare Sys-tem are busy improving multiple areas of our facility. It's a great posi-tive to see the enthusi-asm and smiles as we grow and get better. A reminder to those who are bringing in clothing to a loved one- leave it with the recep-tionist so it can be la-beled!! If laundry comes up with an unla-beled item, it takes a great deal of time and effort to find the rightful owner.

Your friends in Activities are adopting a hamster- let's have a contest and name it!!

Leave your choice of a name with any activity aide. Scott in Dietary reminds me that the menu will change for spring on March 20th.

Any suggestions or re-quests are always wel-come. Scott can be found in the main din-ing room most days...sooner or later!! Have a wonderful day!

All The Best, Charlie

Kudos Recognition!!!

Congratulations to Howard Bills in Housekeeping, for making Kudos of the Month. Howard works hard daily, never complaining about what is asked of him. He is helpful with the residents, putting and taking them off the elevators and helping them to their units after meals and activity programming. He is always friendly and willing to go above and beyond. Thank you Howard! Keep up the good work!

    Employee Hires

    Welcome to the team!

  • Jennifer Darling RN Supervisor
  • Janine Little RN Unit Manager
  • Norma Williams RN Infection Control Nurse
  • Seth Maxwell RN Hospital Readmission, Reduction Coordinator
  • Darlene Bowens LPN Unit Manager
  • Clarissa James LPN
  • Kimberly West CNA
  • Lindsay Jackson Scheduler
  • Nicholas Manno Dietary
  • Jeremie Jermaine Dietary

12 Top Tips on Working with People with Dementia

  • 1. Get to know the Person
  • Know their likes and dislikes
  • Gather life history
  • Have three points of conversation
  • 2. Smile! The person with dementia will notice
  • Your emotional state
  • Your body language
  • Tone of voice
  • 3. Slow Down
  • Provide care in a relaxed manner
  • Enable the person to do things for themselves
  • Keep it simple
  • 4. Introduce yourself
  • Let the person know who you are
  • Tell them what you are there for
  • Obtain their permission to assist with care
  • 5. Communicate Clearly
  • One point at a time
  • Make sure glasses and hearing aides are used
  • Use an interpreter if needed
  • 6. Step back-When the person is aggressive
  • Leave the area
  • Reassess and try again later
  • Try to identify the trigger to the behaviors
  • 7. Keep it quiet
  • Stop and listen
  • Reduce conflicting noises
  • Avoid crowds and lots of noise
  • 8. Don't argue
  • Go with the flow
  • Acknowledge and respect what the person is saying and doing
  • Telling them they are wrong may have a negative effect
  • 9. Engage and encourage
  • Get the person started with a meaningful activity
  • Set activities up to succeed
  • Thank them for assisting you and themselves
  • 10. Consider safety
  • Approach safely
  • Keep a safe distance
  • Allow yourself an exit
  • 11. Distract
  • Talk/yarn about their life
  • Give them something to do
  • Provide a relaxed environment
  • 12. Talk with others
  • What has worked and what hasn't
  • Talk together about what has happened
  • Record what you did.

Excited for Spring!

Individual Seven-Layer Dips


  • 1 (16oz) can refried beans,
  • 1 (1oz) package of taco seasoning,
  • 1 cup guacamole,
  • 1 cup (8oz) container sour cream,
  • 1 cup chunky salsa or pico de gallo,
  • 1 cup shredded cheddar or Mexican blend cheese,
  • 2 roma tomatoes, diced,
  • 1/2 bunch of sliced green onions,
  • 1 (2.25oz) can of sliced olives drained,
  • 8 (9oz) plastic tumblers,
  • tortilla chips
  • 1. In a small bowl mix taco seasoning with refried beans. Some people prefer to mix their taco seasoning with the sour cream layer but I wanted a bright white layer so I did it with the beans.
  • 2. Here's how the layers are assembled:
  • 3. Layer 1: beans and taco seasoning; Layer 2: sour cream; Layer 3: guacamole;Layer 4: salsa or pico de gallo; Layer 5: cheese; Layer 6: tomatoes; Layer 7: green onions and olives.
  • 4. In each plastic glass, layer about 2 Tablespoons of the beans, followed by 2 Tablespoons of sour cream, 2 Tablespoons of guacamole, 2 Tablespoons of salsa or pico de gallo, and 2 Tablespoons of cheese. Make sure you drain your salsa or pico to get the excess liquid out before you pour it on. Then top with about 1-2 teaspoons of tomatoes, olives, and green onion (If making ahead of time, wait to add these toppings until shortly before serving).
  • 5. Garnish with one tortilla chip. Store in the refrigerator until serving and serve with chips. Makes around 8 individual dips.

7 Sleep Mistakes that Damage your Health

22% of people sleep poorly most nights, 47% of people say stress or worry keeps them awake at night, 49% of people have never taken steps to help them sleep.

Common Sleep Mistakes

  • 1. Caffeinated midnight snacking-Caffeine is a stimulant and in moderation does can block sleep neurotransmitter causing insomnia. Refine sugars can stress the organs in charge of hormone regulation-causing you to wake up in the night.SOLUTION: Snack on food that contains Tryptophan. This produces serotonin, which in turn makes mela-tonin-a hormone that helps you control your sleep cycles. Foods that are high in tryptophan include yogurt, milk, banana, eggs and turkey.
  • 2. Catching up on Sleep-It's common misconception about sleep debt; you accumulate lost hours of sleep that you can pay back later on & your body will be fine. SOLUTION: Sleep debt isn't a straight balance. Most people only usu-ally need 2 or 3 good nights of sleep to get back to normal after serious sleep deprivation.
  • 3. Sleeping with Pets: According to research 63% of pet owners who shared their bed or bedroom with their pet expe-rience poor sleep quality. SOLUTION: Keep your pets in a different room
  • 4. Hitting the Snooze Button- Any extra sleep you get is fragmented, making low quality. You also prepare the body for a new sleep cycle that you won't have time to finish, resulting in feeling fatigued throughout the day. SOLUTION:Set your alarm for when you actually need to get up...consistently. This regularity will hopefully mean you should wake up without the need for an alarm.
  • 5.Having a Night Cap-Though alcohol does allow healthy people to fall asleep quicker, it reduces REM sleep- the phase of sleep associated with deep dreaming. This causes daytime drowsiness.SOLUTION: Avoid drinking just be-fore bed. It takes an hour for the body to process one unit of alcohol. Instead, opt for herbal tea such as chamomile, which has a sedative effect.
  • 6. Using Technology before Bed-78% people use a smart phone, tablet or laptop before going to bed. These gadgets emit blue light, which is said to delay the production of melatonin, the sleep inducing-hormone.SOLUTION: Give yourself a tech curfew. Move devices out of bedroom all together.
  • 7. Leaving the TV on- 38% people watch tv to wind down for sleep. However watching tv before bed encourages you to stay up later, harming the sleep cycle & leading to poor quality of sleep. SOLUTION: keep tv's out of the bedroom. Listen to the radio to help yourself fall asleep.Dreams.co.uk

Heritage Health Care Center

At Heritage Health Care we Strive for Quality of Care

Phone: 315-797-7392
Fax: 315-797-8267

  • Our Mission Statement is that Heritage Health Care Center is dedicated to providing quality health care. Our goal, through professional and restorative ser-vices, is to improve an individual's independence, dignity, and self esteem.
  • Our Vision is we see ourselves as able to respond and adapt to the ever chang-ing individual and community health related needs.
  • Our Core Values are Trust, Planning, Customer Service, and Accountability

Did you know that it is National Professional Social Work and Nutrition Month.

-Being a social worker is often a challenging, yet rewarding career. Social workers are responsible for helping individuals, families, and groups of people to cope with problems they're facing to improve their patients' lives.

-Please say thank you to your social workers, Karen Manoiero-Appel and Kristin Crawford for their dedication and hard work!

-Why nutrition is important. Eating a balanced diet is vital for good health and wellbeing. Food provides our bodies with the energy, protein, essential fats, vitamins and minerals to live, grow and function properly. We need a wide variety of different foods to provide the right amounts of nutrients for good health.

-Please say thank you to your dieticians who work hard in your meal planning; Tracie Gondeck. Pat Briggs, and Jennifer Ruffin